Chase and Bark Terms and Conditions

Rules relating to the conditions of use of

Chase And Bark secure dog field

Important: By booking our field you are automatically agreeing to the Terms and Conditions set out below.

Please note use our field are subject to written agreement that you accept these conditions of use. Any violation of these conditions will lead to removal of the field as a facility for your use.

Pricing

Please refer to 'Prices' on the company website for details of the current pricing.

​​Chase And Bark reserve the right to alter the pricing structure for use of the fields without notice.

Payment

Payment is via the Online Booking system, you can use a major debit and credit cards or bank transfer.


Booking & Cancellations

Use of the field are strictly by appointment only (Please Contact Us to make a booking). Any breach of this condition will lead to your permitted use of the field being permanently revoked.

Bookings are non transferable to other people and if not cancelled with a minimum of 24 hours notice payments will not be refunded. When making your booking you must give honest accurate details of the number of dogs, people and vehicles to be used in the booking. Any changes to these details before the booking takes place must be notified to. Chase And Bark in advance.

Bookings that are cancelled with 24 hours notice or more will be refunded. Refunds will be made at the end of each week. To cover the costs of online booking and the administration of refunds, a cancellation fee of £1 will be applied for each cancellation. If you cannot attend your booking for whatever reason you may prefer to simply move the booking to an alternative date and time, please contact us if you wish to do this as this will avoid any cancellation fee being applied. Cancellations are not possible if they are attempted to be made with less than 24 hours notice, and payments will not be refunded.

Numbers of Cars People and Dogs

Use of the field is subject to a maximum of 2 small vehicles or 1 large being present for the booking, Other individuals may join you on your visit (subject to the 1 and 2 vehicle limits above) but please notify George at Chase And Bark. Once booked you are agreeing to the listed terms and conditions. DO NOT PARK OR BLOCK ANY ROADS SURROUNDING THE SECURE DOG FIELD. 

Provided no more than the maximum of vehicles are present within the car park during your booking then you may include the previously agreed number of dogs for your booking. (Please see pricing for single, and group rates).


There is a limit of 20 dogs at the field at one time subject to agreement.

Car Parking

Customers of the field must only park their cars in the designated area. See above for the maximum number of cars in the  field. During the handover from one booking to another (approx. 10 mins) more than the maximum will be allowed.

Parking on the road (Rugeley Lane) and the connecting lane is strictly prohibited and if violated this will lead to the removal of the facility for your use. Parking is at your own risk and Chase And Bark accepts no liability for any loss or damages sustained in the use of the car park and field.

Withdrawal of Facility

Chase And Bark reserve the right to withdraw permission to use the facility at their discretion, for example on the basis of weather conditions, or where individuals have not complied with the conditions of use. Subject to the reason for the withdrawal of the facility, any advanced payment may be refunded. However Chase And Bark. shall be under no liability for any other expenses incurred or loss sustained by the client as result of the use of the facility being withdrawn at our sole discretion.

Opening Times

For safety reasons the fields will be open at specific times during the summer and winter seasons. (Please see opening times on the company website for current opening times). Strictly no access to the field is allowed outside of these opening times.

Please note the last booking will be effective 1 hour before the applicable closing time.

Entering & Exiting the Fields

The parking area is within the field itself and access is by vehicle only drive down or reverse down no driving on grass always stay on the path. Once having gained access to the gated field and closed the gate behind you the field is secure and you may release your dog(s).


The gate will, when not in use, be locked and customers will be provided with a means of unlocking the gate ahead of their appointment. Customers must ensure they lock the gate when exiting the fields. GATES MUST BE CLOSED AND LOCKED AT ALL TIMES.


On exiting the field similarly you must ensure all dogs are on leads or put away before opening the gate to leave the parking area and placing the animals in your vehicle. Chase And Bark accepts no liability for any damage or loss sustained whilst customers are in the car park. Customers waiting to use the field with their booking must remain in their vehicle(s) whilst the car park is vacated by the previous customer. THE FIELD IS LOCATED NEXT TO RUGLEY ROAD AND CAN BECOME VERY BUSY SO PLEASE BE AWARE OF YOU DOG’S.


Should you enter the field late within the time of your booking this will not alter the end time of your booking. You should ensure that you vacate the site on time so as not to cause any delay to anybody waiting to start their booking.


Maintenance & Health & Safety

There will be a water container on site, with dog bowls however I encourage owners and visitors to bring with them their own fresh water as there is no water supply to the field and wouldn't want any dog dehydrated .Customers should use this to provide adequate drinking water for their dog(s) especially in the hotter weather.


There is a dedicated dog waste bin located on site and customers must only use these for the disposal of dog waste.


Customers must only use the dustbin provided for the disposal of general litter and must not use this for the disposal of dog waste under any circumstances.


The fields are countryside based facilities and as such although maintained by Chase And Bark. There may be natural hazards for example, sticks, branches, stones, small holes, and stinging nettles in the field.


There are no toilets on site.


There is a small shelter for dogs and people to be under cover from rain and the sun on hot days and there will also be further seating on site.  Customers are welcome to 'picnic' during their booking provided all materials, cups, food and litter are disposed of responsibly and specifically not left in the field. 


Customers or Children must not climb on, or use any equipment or structures within the fields, and Chase And Bark will not accept any liability for personal injury however caused.

There is a lot of wildlife around as the field is situated next to the forestry so please always be aware at all times. Always be respectful as there are a lot of deer’s and owls and different kinds of birds and animals.


Use of any equipment or structures within the fields (provided by Chase And Bark or not) is entirely at your own risk and Chase And Bark will not accept any liability for any injury to people or dogs however caused.


The fields and fencing will be inspected regularly to ensure it is healthy and secure but we are not RESPONSAL for dogs escaping the secure fence. Please notify us if you have any concerns.


Customers must pick up any faeces from your dog(s) and place them in the designated bin provided. Anyone found to disregard this condition may have their permission to use the field withdrawn.  


You must not litter the fields and you are responsible for disposing of your litter using the designated bin provided. NO DAMAGE SHOULD BE DONE TO ANY OF THE FENCING OR EQUIPMENT PROVIDED OR GATES AND LOCKS. IF IT IS DAMAGED PLEASE NOTIFY CHASE AND BARK.  

Owners must discourage their dog(s) from digging and any resultant holes from your dog(s) digging must be filled in prior to leaving the fields. 


Chase And Bark. may get wet and muddy from time to time (especially in the winter months) so customers must ensure adequate and suitable footwear is worn at all times.


You must remove all of your personal dog toys and training aids on leaving the field, being particularly vigilant to remove any broken toys or balls. Tennis balls in particular pose a serious choking risk to any dog.


Chase And Bark operates a strict no smoking, vaping or use of pipes policy on any of the premises. Anyone found violating this policy will have their permission to use the field withdrawn immediately and permanently.  


Children under the care and/or control of the client are welcome and MUST be supervised at all times by the client.

The Client shall not bring in to Chase And Bark field any article of an inflammable or explosive character, or that provides an offensive smell, or CFC or any civil, electrical, gas or any other apparatus without the written approval of Chase And Bark


The Client will not operate the release of any high flying object, without the prior written consent of Chase And Bark. the Civil Aviation Authority and the relevant airports.

At no time should any dog(s) be tethered to any structures on site, e.g. Fencing, Posts, Gates.


You must not climb on gates, fencing, posts or any structure within the fields.


Dogs should not be left unattended at any time.You should accompany your dog(s) at all times such that you are aware of what they are doing, and can ensure they are safe and are complying with these terms and conditions.


In accordance with the law regarding 'Responsible Dog Ownership' you are entirely responsible for yours and your dog(s) safety whilst at Chase And Bark  The law states that you should be in control of your dog(s) at all times. This law still applies at Chase And Bark regardless of if you are alone, or a Chase And Bark representative is present.


Right of Entry

Chase And Bark staff will be allowed access at any time onto the land to carry out inspections and only decisions made Chase And Bark regarding safety and fitness of use, will be binding.


Chase And Bark reserve the right to refuse permission to or evict any persons from the premises.  


Code of Ethics

Owners must ensure that all dogs using the field are up to date with their dog(s) respective flea, worming, and tick control. 


Chase And Bark does not allow the use of choke or prong collars, hand held spray or electronic training collars anywhere in the field or the car park.


Harsh handling of any dog(s) either verbal or physical is not allowed. 


All dogs must wear their collars with an up to date tag and be microchipped.


To maintain the professional integrity of Chase And Bark dog trainers working with their clients will only be allowed by prior agreement with Chase And Bark.


To maintain the professional integrity of Chase And Bark dog walkers will only be allowed by prior agreement with Chase And Bark.


If your dog(s) or any dog(s) (they) live with are showing any signs of ill health (coughing, diarrhoea, vomiting, general illness, lethargy etc) you will cancel any pending booking. This is to preserve the health of all dogs visiting the site as some may have weakened immune systems. 


All dog(s) must be on a lead when not in the secure fields area, specifically they must be on a lead when in the Meadow car parking area on entry and exit of that field.


All Dog Trainers must provide a copy of their Professional Indemnity and Public Liability Insurance prior to being granted permission to use the field facility. Similarly Dog Walkers must provide a copy of their Public Liability Insurance. Inability to provide a copy will mean that permission to use the field will be withheld. Insurances must be kept up to date and valid for the intended duration of use of the field.

Emergencies

Chase And Bark have the right to cancel any booking forthwith in the event that Chase And Bark is affected by an emergency / 'Act of God' at any time. Chase And Bark will refund any fees paid in these circumstances.​​

Variations to the Agreement

Chase And Bark reserve the right to vary these terms and conditions at any time. Any variations so made should be deemed to be incorporated in these conditions.​​


Marketing & Publication

Chase And Bark reserve the right to use any material including texts and images provided by you to us (in any format) or via our Facebook page for the purposes of marketing and promotion.​


Preservations of Rights

​This agreement does not create any rights over the land, and the client hiring the field accepts the landowner maintains control and possession of the dog field at all times.​​


Personal Responsibilities

Chase And Bark and the landowner are not responsible and will not accept any liability for any loss, damage, injury or death how so ever and by whom so ever caused excepting that caused by the negligence or wilful misconduct of Chase And Bark  or its employees, whether to property, dogs, or person(s) sustained whilst at Chase And Bark.


Declarations

I agree to abide by these rules, terms and conditions, and accept that the use of these facilities are done at my own risk and mine and my dogs behaviour and actions are my sole responsibility and no claim can be made against Chase And Bark or the landowner.


I accept that Chase And Bark. will not be liable for any liability, losses, claims, actions, damages, costs, expenses or other liability incurred by the client through hiring the use of the Chase And Bark fields.


Declarations: I have read, understood and agree to abide by the rules, terms and conditions of chase and bark secure dog field as described on their web site. I accept that the use of these facilities are done at my own risk and mine and my dog’s behaviour and actions are my sole responsibility and no claim can be made against chase and bark or the landowner. I also agree to the use of my data as defined in the GDPR Privacy Notice section f the chase and bark website. I also accept that Chase and Bark accept no liability, no losses, claims, actions, damages, costs, expenses or other liability incurred by the client hiring the use of fields. I confirm that I have read and understood the terms and conditions and agree to be bound by them in respect of the use of the Chase and Bark secure dog fields facility.